Outdoor ice rinks are subject to the elements and climatic conditions can affect the surface of the ice.
Due to rain, unseasonably warm weather, high winds or a combination of these weather conditions, the surface of the ice rink can develop a layer of water.
As soon as there is water on the surface, the wind agitates the water and generally it takes longer to refreeze until the ambient temperature has lowered and the wind drops off.
Removing the water from the surface is counter-productive as it removes the layer of cold water insulating the ice below it exposing the ice to further melting and thus affects the ice depth.
It’s quite normal for there to be a degree of surface water on any outdoor ice rink. For this reason, guests should be aware that they may get wet even if it isn’t raining.
It is not unsafe to skate on a wet rink, just more uncomfortable if you fall and get wet. It can be more slippery to hands when getting up, which is why we advise wearing gloves – not only to help with the cold, but also to aid traction on the ice.
All rinks with surface water and the correct thickness of ice are safe to skate on and our priority is to keep the ice safe for all skaters.
Climatic conditions are beyond the control of the operator and the management may deem the weather conditions unfit for skating and the rink will close. This is an unavoidable occurrence with outdoor ice rinks and all outdoor ice rinks in the country will experience the same challenges.
If for any reason the rink is closed we will keep closure updated through the ticket office.
(Main cause of closure will be severe windy / wet / warm conditions).
We regret that no refunds can be given due to bad weather.
Your safety is our first priority.