Terms & Conditions

Please read and understand the following terms and conditions carefully. They are binding for all visitors to Stockeld Park, and users of the websites, and will assist to ensure the Park remains a safe place in which to enjoy a fun and magical experience.
Failure to comply may result in a visitor’s removal from the park. You are deemed to accept these terms and conditions in their entirety by either entering the Park or purchasing a ticket.

 

1. Terminology
2. General
3. Tickets & Refunds
4. Memberships
5. Supervision
6. Parties
7. Schools & Organised Group Bookings
8. Special Events
9. Christmas Tree Home Delivery
  1. We will make delivery to the threshold of the customer’s property.
  2. We do not offer an installation service of room of choice.
  3. If the customer is not in as per our booking, a re-delivery charge will apply.
  4. We can offer to leave the tree in a safe place of with a neighbour but we will not be held liable for any damage or loss of goods.
  5. If we are late and cannot deliver goods on the date of choice, we will automatically put forward your delivery to the next available working day.
  6. Delays can occur due to matters beyond our control i.e. inclement weather and these delays would not qualify for a delivery refund.
10. Website
13. Law and Jurisdiction

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